Terms and Conditions

Welcome to www.ollinhomesolutions.com (the "Website"), operated by Ollin Home Solutions ("Company," "we," "us," or "our").

By accessing or using our Website and the services we offer (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms").

If you do not agree with any part of these Terms, please do not use our Services.

These Terms govern your use of our Website, including any content, functionality, and services offered. By using the Services, you also agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

1. Use of Our Services

You must be at least 18 years old or the age of majority in your jurisdiction to use our Services. You agree to use our Services only for lawful purposes and in accordance with these Terms.

2. Account Registration

Some features may require account registration. You are responsible for providing accurate information and safeguarding your account credentials. You are responsible for all activity that occurs under your account.

3. Intellectual Property Rights

All content on the Website — including text, images, logos, designs, and software — is owned or licensed by Ollin Home Solutions. No content may be copied, reproduced, modified, distributed, or used without our prior written permission.

4. Prohibited Activities

You agree not to:

Misuse the Website or interfere with its security or functionality

Use the Website for unauthorized or illegal purposes

Attempt to gain unauthorized access to any portion of the Website or related systems

Use automated means to scrape, harvest, or collect information from the Website

Impersonate any person or entity or misrepresent your affiliation with any person or entity

5. Third-Party Content and Links

We are not responsible for content or policies on third-party sites linked to from our Website. Inclusion of any link does not imply endorsement.

6. Disclaimer of Warranties

Our Services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free access. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the maximum extent permitted by law, Ollin Home Solutions is not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our Services, including but not limited to loss of profits, data, or business opportunities.

8. Indemnification

You agree to indemnify and hold Ollin Home Solutions harmless against any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Services or violation of these Terms.

9. SMS Terms of Service

9.1 SMS Program Overview

Ollin Home Solutions operates an SMS program for two purposes:

(a) Customer communication: appointment scheduling, project updates, quote follow-ups, and educational content about our window, door, and exterior renovation services. Customers opt in through our website chat widget at https://ollinhomesolutions.com, by submitting a form or inquiry, or by providing their phone number during an in-home consultation.

(b) Recruiting communication: job application acknowledgments, interview scheduling, application status updates, follow-up questions, and onboarding logistics for hired candidates. Applicants opt in by submitting a job application through Indeed (indeed.com) or another employment platform.

By participating in our SMS program, you agree to the terms described in this section.

9.2 Eligibility

You must be 18 years of age or older, or the age of majority in your jurisdiction, to participate in our SMS program.

9.3 Consent

By providing your phone number through one of the opt-in methods described in Section 9.1 and consenting to SMS communication, you authorize Ollin Home Solutions to send you SMS messages related to the purpose for which you provided your phone number.

Consent to receive SMS messages is not a condition of any purchase or employment decision.

9.4 Message Frequency

Message frequency varies based on your interactions with Ollin Home Solutions, the status of your inquiry, project, or application, and the nature of the communication.

9.5 Message and Data Rates

Message and data rates may apply to all SMS messages sent and received through our program. Check with your wireless carrier for details about your messaging plan.

9.6 Opting Out

You may opt out of SMS communication at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message you receive from us. Opt-out requests are processed automatically and permanently. After opting out, you will receive a final confirmation message and no further SMS messages will be sent through this program.

9.7 SMS Support

For help with our SMS program, reply HELP to any text message, email [email protected], or call +1 307-441-5660.

9.8 Supported Carriers

Our SMS program is supported by major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, Boost Mobile, Cricket Wireless, MetroPCS, and others.

9.9 Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages. Ollin Home Solutions is not responsible for any charges from your wireless carrier related to SMS messages sent or received through our program.

9.10 No Sharing of SMS Opt-In Information

Ollin Home Solutions does not share, sell, rent, or transfer your phone number, SMS opt-in data, consent records, or any related information to any third parties for marketing, promotional, or any other purpose.

9.11 Privacy

For details on how we collect, use, and protect your information in connection with our SMS program, please refer to our Privacy Policy.

10. Changes to These Terms

We may update these Terms at any time. Your continued use of the Services confirms your acceptance of any changes. Updates will be posted on this page with a revised effective date.

11. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA. Disputes will be resolved exclusively in Wyoming courts.

12. Contact Us

ADDRESS: Ollin Home Solutions 1309 Coffeen Ave, Sheridan, WY 82801

PHONE NUMBER: +1 307-441-5660

EMAIL: [email protected]