Welcome to www.ollinhomesolutions.com (the "Website"), operated by Ollin Home Solutions ("Company," "we," "us," or "our").

This Privacy Policy ("Policy") explains how Ollin Home Solutions collects, uses, protects, and discloses information from visitors, customers, and applicants who interact with our Website and services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please do not use our Services.

This Policy works alongside our Terms & Conditions, which govern your use of the Website.

1. Information We Collect

We collect the following types of information:

Contact information you provide: name, phone number, email address, mailing address, and any details you share when requesting a quote, scheduling an appointment, submitting a job application, or otherwise communicating with us.

Service-related information: project details, property information, and preferences you share related to window, door, or exterior renovation services.

Application information: resume content, work history, and other employment-related information for job applicants.

Automatically collected information: limited technical data such as browser type, device information, IP address, and pages viewed when you visit our Website.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our services

Respond to inquiries and quote requests

Schedule and complete projects

Process job applications and communicate with applicants

Send transactional and informational SMS, email, and phone communications

Maintain records for business and legal purposes

Comply with legal obligations

We do not use your information for purposes unrelated to those described in this Policy.

3. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the information you provide. These include access controls, encrypted data transmission for sensitive information, secure storage practices, and limiting access to personal information to authorized personnel and trusted service providers who need it to operate our business. While no method of transmission or storage is completely secure, we take steps to protect your information from unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited information with service providers who help us operate our business (such as scheduling, payment, or messaging platforms), and only under agreements that require them to protect your information. We may also disclose information when required by law.

5. SMS Opt-In Details

Phone numbers used for SMS communication are collected through the following methods:

(1) Website chat widget at https://ollinhomesolutions.com, where users voluntarily provide their phone number and check an optional SMS consent box to receive follow-up communication regarding their inquiry.

(2) Job applications submitted through Indeed (indeed.com) or other employment platforms, where applicants voluntarily provide their phone number as part of the application process and consent to be contacted by the employer regarding their application.

(3) Direct inquiries by phone, email, or in person, where the individual voluntarily provides their phone number for service-related communication.

By providing your phone number through one of these methods and consenting to SMS communication, you agree to receive SMS messages from Ollin Home Solutions as described in this Policy and our Terms & Conditions.

6. No Sharing of SMS Opt-In Information

Ollin Home Solutions does not share, sell, rent, or transfer your phone number, SMS opt-in data, consent records, or any related information to any third parties for marketing, promotional, or any other purpose. This applies to all phone numbers collected through our Website, chat widget, paper forms, lead inquiries, and job applications submitted through Indeed or any other source.

SMS consent is collected and used solely by Ollin Home Solutions for direct communication with you regarding our services or your application.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we have about you.

Correction: You may request that we correct inaccurate or incomplete information.

Deletion: You may request that we delete your personal information, subject to legal retention requirements.

Opt-out of marketing: You may opt out of marketing communications at any time.

SMS opt-out: You may opt out of SMS communication at any time by replying STOP to any text message. Opt-out requests are processed automatically and permanently.

Update information: You may update your contact information by emailing us at [email protected].

To exercise any of these rights, contact us at [email protected] or +1 307-441-5660.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to operate, analyze usage, and improve the user experience. Cookies are small data files stored on your device. We use both first-party and third-party cookies, including necessary, functionality, analytical, and social media cookies. For full details, please refer to our Cookie Policy, available below.

You can control cookie preferences through your browser settings. Disabling cookies may affect Website functionality.

9. Third-Party Content and Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Services are intended for users who are at least 18 years old or the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

11. SMS Terms & Conditions

Customers:

By submitting your phone number through a form on our website, our website chat widget, a paper form during an in-home consultation, or a lead inquiry, you consent to receive SMS messages from Ollin Home Solutions related to appointment scheduling, project updates, quote follow-ups, and educational content about window, door, and exterior renovation services.

Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe at any time. Reply HELP for assistance.

We do not share, sell, rent, or transfer your phone number, SMS opt-in data, or any consent information to third parties for marketing or any other purpose. Your contact information is used solely by Ollin Home Solutions for communication related to our services.

Contact [email protected] or call +1 307-441-5660 with any questions about your data or communication preferences.

Employment or Partnership Applicants:

Ollin Home Solutions receives job applications through third-party platforms, including Indeed. When you submit a job application to Ollin Home Solutions, you provide your contact information — including your phone number — for the purpose of being contacted by us regarding your application and potential employment.

If you apply for a position with Ollin Home Solutions, we may contact you by SMS text message for recruiting-related purposes only. These messages may include application acknowledgments, interview scheduling, status updates, follow-up questions, and onboarding communication if you are hired.

We do not share, sell, rent, or transfer your phone number, application data, or any SMS opt-in or consent information to third parties for marketing or any other purpose. Your information is used solely by Ollin Home Solutions for the recruiting and employment process.

You may opt out of SMS communication at any time by replying STOP to any text message you receive from us. Opt-out requests are processed automatically and permanently. You may reply HELP for assistance, or contact us at [email protected] or +1 307-441-5660 for any questions about your data or communication preferences.

Msg & data rates may apply. Msg frequency varies.

12. Changes to This Policy

We may update this Policy at any time. Updates will be posted on this page with a revised effective date. Your continued use of the Services after changes are posted confirms your acceptance of the updated Policy.

13. Governing Law

This Policy is governed by the laws of the State of Wyoming, USA.

14. Contact Us

ADDRESS: Ollin Home Solutions 1309 Coffeen Ave, Sheridan, WY 82801

PHONE NUMBER: +1 307-441-5660

EMAIL: [email protected]